Emails sent for you

Confirmation, on its way, refund and payment failed: automatic, in your brand.

Order confirmation
When they pay. Always on.
On its way
When it's sent, with tracking.
Refund
When you refund all or part.
Payment failed
When a card is declined. Off to begin with.

Changing the words

  1. Press Edit next to an email.
  2. Change the words. Add a detail drops in things like their first name or tracking number.
  3. Preview on computer or phone.
  4. Press Send me a test, then Save.

Checking what was sent

The Sent tab lists every email, and whether it sent.