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Merchella
Features
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Online shop builder
Pages, products and your own domain
Sell in several countries
Prices, currency and delivery per country
Checkout & payments
PayPal, cards and four checkout styles
Warehouse & delivery
Orders sent and tracked by themselves
Reviews
Import, collect and show them in Google
Emails & offers
Order emails, basket reminders, welcome offers
Customer inbox
Emails and orders side by side
Live view & ad tracking
See shoppers and where sales come from
Pricing
Resources
Blog
Guides to starting and growing a shop
Help centre
How to do everything in Merchella
Merchella vs Shopify
Merchella vs WooCommerce
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Features
Online shop builder
Sell in several countries
Checkout & payments
Warehouse & delivery
Reviews
Emails & offers
Customer inbox
Live view & ad tracking
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Merchella vs Shopify
Merchella vs WooCommerce
Listicles (for ads)
7 reasons Shopify sellers are looking at Merchella
10 reasons to move your online shop to Merchella
6 monthly shop apps you could cancel by moving to Merchella
5 signs you’ve outgrown WooCommerce
6 things UK shops selling abroad need from their platform
5 hidden costs of running an online shop (and how to cut them)
8 things you only learn by running an online shop
7 reasons to launch your first online shop on Merchella
Blog
Blog home
Abandoned basket emails: what to send and when
Best ecommerce platform for a small UK business: how to choose
Do I need a licence to sell online in the UK?
Google Shopping free listings: a guide for UK shops
How long does it take to build an online shop?
How much does it cost to start an online store?
How to choose a domain name for your shop
How to choose a fulfilment warehouse in the UK
How to choose what to sell online (and check there’s demand)
How to get more reviews for your online shop
How to get your first sales on a new online shop
How to handle returns for a UK online shop
How to make your online shop look trustworthy
How to move your online shop without losing sales or SEO
How to price products for your online shop
How to reduce chargebacks and disputes online
How to sell handmade products online in the UK
How to sell in several countries and currencies
How to sell products online from home in the UK
How to set a free delivery threshold for your shop
How to start an online shop in the UK: step by step
How to start an online shop with little or no money
How to take card payments online in the UK
How to take great product photos with your phone
How to write a returns policy for your online shop
How to write product descriptions that sell
Moving from Etsy to your own website: a guide
Online shop launch checklist: 40 things to check
Selling to Ireland from the UK: customs, VAT and delivery
Selling to the US from the UK: what to know
SEO for online shops: a beginner’s guide
Shopify alternatives for UK sellers: what to compare
Sole trader or limited company for an online shop?
The legal pages every UK online shop needs
VAT for online shops in the UK: the basics
Welcome discount pop-ups: what works (and what annoys)
Why delivery dates on product pages boost sales
WooCommerce vs a hosted shop platform: pros and cons
Help centre
Help centre home
Getting started
Your first day: a checklist
Signing in
2-step sign-in (your phone code)
New phone, lost phone, lost computer
Finding your way around
Home: how your shop is doing
Orders & customers
Your orders list
What each order status means
Inside an order
Sending an order yourself
Refunding an order
Cancelling or changing an order
Sample orders: try it before you're busy
Your inbox
Replying to a customer
Connecting your shop email
Live View: who's on your shop now
Sale alerts on your phone
Share my day as a video
Where each customer came from
Products
Adding a product
Prices and stock for each country
Photos and videos
On sale, draft and sold out
Product page designs
Showing up well on Google
Writing with AI
Your website
How the Website area works
Your logo, colour and fonts
Your header and menu
Your footer
The announcement bar
Icons for your announcement bar
Holiday and sale messages
Editing your home page
Adding and arranging sections
Switching home page design
Bringing words over from another site
Your legal pages
Growing sales
Making a discount code
Live, Scheduled and Switched off
How shoppers use a code
Setting up your emails (Brevo)
Emails sent for you
Sending an offer by email
Your mailing list, and who can get offers
Payments, delivery & warehouses
Connecting PayPal
Letting PayPal tell your shop about refunds
The countries you sell to
Delivery options and prices
Sending orders to a warehouse
Connecting a warehouse with keys
Connecting Zendbox
What your shoppers see
Team, domains & settings
Team roles: who can open what
Inviting someone to your team
Joining a shop's team
Changing or removing someone
Connecting your own web address
Your main address
Site health
Your shop's details
Legal
Terms of service
Privacy policy
Cookie policy
Acceptable use policy
Subscription and refund policy
Data processing agreement