Orders & customers
Taking orders, refunds, your inbox and who's on your shop right now.
Your orders listFind any order, see what needs sending, and download your orders.What each order status meansPaid, sent, refunded and the rest, in plain words.Inside an orderItems, customer, notes and history, and the buttons along the bottom.Sending an order yourselfPost it, add the tracking, and the customer is emailed.Refunding an orderGive back all or part of the money, straight to their PayPal.Cancelling or changing an orderStop an order going out, or fix a wrong address.Sample orders: try it before you're busyFill the admin with about 400 made-up orders, then remove them with one button.Your inboxCustomer messages from your contact form and email, next to their orders.Replying to a customerWrite, attach, sign and send, or let AI draft it for you.Connecting your shop emailBring your shop's email into Inbox, so everything is in one place.Live View: who's on your shop nowA globe of shoppers browsing, adding to their basket and buying, live.Sale alerts on your phoneA notification for every new order, even when the admin is closed.Share my day as a videoA short video of a day's sales on a globe, for social media.Where each customer came fromThe ad, search or site that brought each buyer, on every order.